High 5 Casino Cookies Policy

High 5 Casino uses cookies and similar technologies to help its website operate securely, remember your preferences, understand how visitors use the service, and present more relevant content. This Cookies Policy explains what these technologies do and the choices available to visitors and registered players in Canada.

This policy should be read together with the High 5 Casino Privacy Policy and the website's Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be placed on your device as described below, subject to the choices and controls available through the cookie settings provided by High 5 Casino.

What Cookies Are

Cookies are small text files saved to a computer, mobile phone, tablet, or other internet-connected device when a website is visited. They allow a website to recognise a device and retain selected information between visits. Some cookies are stored only for the duration of a browsing session, while others remain on a device for a specified period or until they are deleted.

High 5 Casino may also use related technologies, including pixels, tags, software development kits, local storage, and similar identifiers. For convenience, this policy refers to these technologies collectively as cookies unless a distinction is necessary.

Cookies do not normally contain information such as a player's password or complete payment details. They may, however, be associated with account activity, device information, browser settings, approximate location, website interactions, or an identifier assigned to the device. The information collected depends on the type of cookie and the purpose for which it is used.

Types of Cookies

Cookies used by High 5 Casino can be grouped according to their purpose and source. The categories below help explain how different cookies support the website and the player experience.

• Session cookies operate temporarily and are generally removed when the browser is closed.
• Persistent cookies remain for a defined period or until they are deleted from the device.
• First-party cookies are placed directly by High 5 Casino or by service providers acting on its instructions.
• Third-party cookies are placed by external providers whose services are integrated into the website.
• Essential, performance, functional, and marketing cookies serve different operational, analytical, personalisation, and advertising purposes.

The exact cookies in use may change as the website, security controls, analytics tools, and digital services develop. Where appropriate, the cookie preference interface may provide additional information about individual cookies, their providers, and their retention periods.

Essential Cookies

Essential cookies are needed for core website functions. Without them, certain features may not work properly or the service may be unable to provide a requested function safely and consistently.

High 5 Casino may use essential cookies to:

• Maintain a secure connection while pages are viewed.
• Support account sign-in and session continuity.
• Remember selections made during a registration or account process.
• Help protect the website against suspicious activity, abuse, and unauthorised access.
• Route website traffic efficiently and maintain service availability.
• Support responsible access controls, including age-related checks where applicable.
• Keep track of cookie consent and privacy preferences.

These cookies are generally not used to build advertising profiles. Because they support security and essential operation, disabling them may prevent access to account features, games, payment functions, or other parts of the website. If a browser blocks these cookies, High 5 Casino may not be able to provide the full service.

Performance Cookies

Performance cookies help High 5 Casino understand how the website functions and how visitors interact with it. They may collect information such as the pages visited, time spent on a page, links selected, error messages received, browser type, device category, and general traffic patterns.

This information is used in an aggregated or otherwise limited form to improve website reliability, identify technical issues, monitor page performance, and make the player journey easier to navigate. For example, performance information may show that a page loads slowly on a particular device or that visitors have difficulty completing a process.

Performance cookies are not intended to determine the outcome of a game or to replace individual account records. They may be disabled through the cookie settings tool or browser controls, although doing so may reduce the information available to High 5 Casino when improving the website.

Functional Cookies

Functional cookies allow the website to remember choices and provide features that are more convenient or relevant to a particular visitor. They may support preferences such as language, region, display settings, or other selections made during a visit.

Depending on the services available, functional cookies may also help remember a player's chosen interface options, maintain a preferred layout, or reduce the need to repeat the same selections. These cookies are intended to improve usability rather than to provide essential security or basic website operation.

If functional cookies are declined, the website can usually still be accessed, but certain preferences may need to be entered again. Some personalised features may also be unavailable or may operate in a more limited way.

Marketing Cookies

Marketing cookies may be used to understand browsing activity across websites or digital services and to measure the effectiveness of promotional communications. They can help High 5 Casino and its authorised partners deliver advertising or promotional content that is more relevant to a visitor's interests.

These cookies may be used to:

• Record interactions with promotional pages or campaigns.
• Measure visits generated by a particular advertisement or referral.
• Limit how often a promotional message is displayed.
• Help evaluate the performance of marketing communications.
• Support the delivery of online advertising through selected third-party platforms.

Marketing cookies are not required for basic browsing or for the operation of an account. Declining them will not necessarily remove all advertising, but it may make promotional content less tailored and may affect the accuracy of campaign measurement. Marketing preferences can be changed using the cookie controls where available.

High 5 Casino does not intend to use cookies to encourage activity that is inconsistent with responsible gambling principles. Promotional communications may be subject to eligibility, account, age, location, and other applicable restrictions. The website is intended for individuals aged 18 and over.

Managing Cookies

When available, the High 5 Casino cookie preference tool allows visitors to accept or reject non-essential categories. Preferences may be changed later by reopening the tool through the relevant link or settings option on the website.

Most browsers also allow users to manage cookies through privacy or security settings. Available controls may include:

• Blocking all cookies or selected categories.
• Deleting cookies already stored on the device.
• Receiving a notice before a cookie is saved.
• Allowing cookies only from selected websites.
• Removing cookies automatically when the browser is closed.

Browser controls apply to the device and browser being used. If a visitor uses more than one device or browser, preferences may need to be set separately. Clearing cookies may also remove saved preferences, end active sessions, or affect website functionality.

Some external providers offer their own tools for managing analytics or advertising preferences. High 5 Casino cannot guarantee the operation, availability, or completeness of controls provided by third parties. Disabling a cookie does not necessarily delete information collected before the change, but it can prevent further collection through that cookie.

Questions about this Cookies Policy or the operation of cookies on the website can be directed to the High 5 Casino support team at [email protected].

Third-Party Cookies

High 5 Casino may work with selected third-party providers that support services such as website security, analytics, payment processes, customer support, advertising measurement, fraud prevention, or technical infrastructure. These providers may place cookies or use similar technologies when their services operate on the website.

Third-party providers may process information under their own privacy notices and may have separate methods for managing cookies. Their technologies can change independently of High 5 Casino. Visitors should review the relevant provider information when they want to understand how a particular third party collects, uses, or retains information.

High 5 Casino takes reasonable steps to select service providers appropriate to the services they deliver and to require suitable handling of information. However, third-party websites, applications, and services are not controlled by High 5 Casino. A link to an external service or the presence of a third-party technology does not mean that High 5 Casino endorses every aspect of that provider's privacy practices.

Some third-party cookies may be set only after a visitor gives permission, while others may be necessary for an integrated service to function. The cookie preference tool, where available, is the main way to manage non-essential categories on the High 5 Casino website.

Policy Updates

High 5 Casino may update this Cookies Policy when its website, technology, service providers, cookie practices, or privacy controls change. An updated version will be published on the website with a revised effective date where appropriate.

Visitors should review this page periodically to remain informed about how cookies are used. If an update introduces a material change to the way non-essential cookies are used, High 5 Casino may provide additional notice or request renewed preferences where appropriate.

Using the website after an updated policy has been published indicates that the visitor has had an opportunity to review the revised information. The cookie settings available at the time of use will continue to provide the applicable choices for managing non-essential cookies.

Last updated: 9 September 2026